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The only message customers want from you

By John Graham | Sales Column While our experience of the COVID-19 pandemic is likely just getting started, it has already upended entire industries and...

Think like a customer or lose the sale

By John Graham  | Guest Column “Don’t fall into the trap of thinking like a customer. If you do, you’re done!” This warning has been...

Making your sales proposal a winner

By John Graham / Sales Column To put the importance of proposals in proper perspective, they are far more than a vehicle for conveying your message....

How to get the fish on the line

By John Graham / Sales Column “I am looking to further my prospecting techniques,” the salesperson wrote in his email. “It seems I need to...

New sales model drives growth for Infinity

Account Executive Darian Boyd, who recently claimed the “Biggest Check” honor for sales commissions, says Infinity Delivers’ new sales agency model has made him...

Everyone loves a good (sales) story

By Greg Dardis / Guest Editorial As millions across the nation will attest, there’s just something about March Madness. Yes, it’s fast-paced, do-or-die basketball – the...

A bitter loss and a first-place finish

By Greg Dardis / Guest Editorial When Cameron James arrived at Dardis Academy last May, he brought a set of life experiences that had forged...

Infinity Contact grows staff, office space

Cedar Rapids company added 161 jobs last year By Sarah Binder CEDAR RAPIDS—Don’t call them a call center. “We don’t even like that word,” said Tom Leidigh, founder and CEO...

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