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Taking steps to fulfill consumer expectations

By Jean Robillard / Guest Column Health care is experiencing a rise in “consumerism.” Spurred on by excellent customer service experiences in other industries such...

Value-based care improving health care and costs

By Jean Robillard / Guest Column As we enter the new year, there are still many questions about how the outcome of the recent election...

Health Care: New UI track teaches medical students business skills

By Jean Robillard / Guest Column A lot of people – health care providers among them – have a difficult time thinking of medicine and...

Seeing the future though predictive analytics

By Jean Robillard, M.D./Guest Column Predictive analytics – the use of data, statistical algorithms and machine-learning techniques to identify the likelihood of future outcomes based...

Precision medicine treats patients individually

By Jean Robillard / Guest Column Medicine is rapidly changing and health care providers nationwide are working to stay ahead of the curve by bringing...

Improving literacy gap for a healthy future

By Jean Robillard / Guest Editorial We’ve all been there – at the doctor’s office, listening carefully and perhaps taking notes while your diagnosis is...

Electronic records offer convenience, ease of access

Jean Robillard / Guest Editorial Technology influences so many aspects of our modern world, continually transforming our daily lives and the way we communicate. One...

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