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Don’t forget to ask your employees what they think

By Linda Kuster | Guest Column The customer experience has been a popular business topic for some time now, and rightly so. After all, without...

Looking back on lessons learned

By John Langhorne / Guest Column This is John Langhorne’s final column for the CBJ. As I approach the end of my consulting career, it occurred to...

Looking back on lessons learned

By John Langhorne / Guest Column This is John Langhorne’s final column for the CBJ. As I approach the end of my consulting career, it occurred to...

Leadership in great companies

By John Langhorne / Guest Editorial What’s it’s like to work for a “great company?” First and foremost, you know who the CEO is; if it’s...

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