Home Tags Customer satisfaction

Tag: customer satisfaction

customer satisfaction

Customer satisfaction: More than a score

By Linda Kuster | Guest Column Many organizations track customer satisfaction using indicators such as Net Promoter Score or Customer Satisfaction Score. Why is it important to measure satisfaction?

More Articles

Corridor Business Journal

Stay up-to-date with our free email newsletter

Follow the issues, companies and people that matter most to business in the Cedar Rapids / Iowa City Corridor.