vernon research group

Amperage acquires Vernon Research Group

Amperage LLC has acquired Vernon Research Group (VRG), a market research firm in Cedar Rapids. Vernon Research Group’s President Linda Kuster retired from the firm, marking the right time for a transition. Vernon Research Group continues to operate under the…

Nine ways to gain more from your survey

ABCs of privacy in market research

Asking better questions

Researching the competition

While organizations often use market research to better understand their customers or prospects, it can…

Test your marketing for a bigger payoff

Organizations are always interested in how well their marketing is performing. Staff often monitor KPIs…

Ways to measure your brand power 

One of the most common types of projects our clients ask us to design is…

Deep customer knowledge key to marketing success

With so many dramatic shifts in marketing over the last decade, the goal of influencing…

Best practices for interviewing customers and others

While your organization communicates with your customers or stakeholders every day, critical insight can be…

Six questions to ask before you DIY

Market research is an ongoing activity for most organizations. Website analytics, transaction surveys, and salespeople…

10 no-cost ways to gain market insights

Having current market insights is vital to innovative product development, smart business strategy and persuasive…

Understanding employees can make or break your organization  

Even in the last two years, so much has changed and continues to evolve with…

In-person or remote? How to answer the question

Offices and meetings are not the only thing that moved online during the pandemic. So…

Customer satisfaction: More than a score

By Linda Kuster | Guest Column Many organizations track customer satisfaction using indicators such as…

customer satisfaction

Do you know how your customers are shopping?

By Linda Kuster | Guest Column Much of what we hear about the state of…

Make an impact with your market research

By Linda Kuster / Guest Column It would be hard to find a person who…

From innovation to success with conjoint analysis

By Linda Kuster / Guest Column It seems like everyone is involved in innovation these…

Market analysis isn’t just for startups

By Linda Kuster / Guest Column When business planning for 2018, did you in­vest resources…

Big pain points in the customer experience

By Linda Kuster / Guest Column Customer journey mapping and evaluating the customer experience has…