UnityPoint Health offers new virtual care option


UnityPoint Clinic now offers two convenient ways for patients to receive care anywhere in Iowa, any day of the week.

The new virtual care option, SmartExam, gives adults in Iowa the opportunity to seek treatments for common ailments and illness like the flu, cold, allergies, or urinary tract infections. Patients can also schedule a Virtual Urgent Care visit. Both online care options are available in MyUnityPoint and work on any smartphone, tablet or computer. New MyUnityPoint users can find information on setting up an account on this UnityPoint website.

“Virtual care and SmartExam are two convenient options for Iowans who want to access care from the comfort of their home,” said Dr. Evan Diehl, UnityPoint Clinic, in a news release. “We continue to experience high demand at our walk-in care clinics, which results in extended wait times. These two options can help get you feeling better faster. Not to mention, it costs a fraction of an emergency room visit.”

Through SmartExam, patients pay a flat $30 fee and receive a diagnosis and treatment options from a UnityPoint Health provider in less than an hour.

Patients answer questions about their symptoms through an intuitive online screening tool. Their responses are then sent to a UnityPoint Clinic provider who reviews the information, develops a treatment plan and shares that plan with the patient. If appropriate, the provider will send a prescription to the individual’s pharmacy.

SmartExam is available in MyUnityPoint from 8 a.m. to 8 p.m. daily for individuals ages 18 and older in Iowa.

Virtual Urgent Care is another option available to adults in Iowa through the MyUnityPoint app.

When using virtual urgent care, individuals will video chat with a UnityPoint Clinic provider and receive treatment options. If appropriate, the provider will send a prescription to the individual’s pharmacy.

Virtual Urgent Care is available 8 a.m. to 8 p.m. daily through MyUnityPoint. Insurance is accepted. Since individuals are meeting virtually with a provider, there may be extended wait times.

For more information on all virtual care options, visit here.