Mediacom raising internet download speeds for majority of customers

Mediacom office
Mediacom's offices at 6300 Council St. NE in Cedar Rapids. CREDIT RICHARD PRATT

Mediacom Communications announced Monday it is giving a download speed boost to many of the company’s most popular Xtream internet tiers.

The upgrades, which are effective immediately, will be made available to over 900,000 customers nationally at no additional charge. Upgrade details are as follows:

  • Download speeds for Access Internet 60 will rise to 100 Mbps, a 67% increase.
  • Download speeds for Internet 100 will jump to 200 Mbps, a 100% increase.
  • Download speeds for Internet 300 will move to 400 Mbps, a 33% increase.

In addition, Mediacom will be doubling the download speeds for the Connect2Compete Plus (C2C+) tier from 50 Mbps to 100 Mbps. C2C+ offers qualifying customers a complete high-speed broadband experience for $30 per month, and is designed to work in conjunction with the FCC’s Affordable Connectivity Program (ACP), which provides a corresponding $30 monthly benefit ($75 in tribal areas) to help eligible households pay for broadband access.

The ACP benefit is available to households with income at or below 200% of the federal poverty guidelines or if a member of the household participates in SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, Lifeline or certain other federal programs.

Mediacom customers may have to reboot their modem for the speed changes to take effect. In addition, older modems may need to be upgraded to take full advantage of the increased speeds. Older modems leased from Mediacom are eligible to be exchanged at no additional charge.

For customers who own their modems, information about equipment compatibility can be found online.