Opinion

Mount mercy

Editorial: Mount Mercy’s unique partnership with St. Ambrose

It has been reported frequently in the media that the higher education business model is being challenged and that not a lot of innovation is occurring.  There was even a book published in 2023 by Brian Rosenberg, the former president…

Dealing with the manager from Hades

John Langhorne/Tree Full of Owls The first article in my book, Beyond Luck, is titled,…

Does your brand have top of mind awareness?

Lynn Manternach/Tree Full of Owls Top of mind awareness is powerful. Top of mind companies…

Analyzing key axioms for leadership

John Langhorne/Tree Full of Owls In a recent series of seminars with a group of…

Follow these steps for great meetings

Gale Mote/Tree Full of Owls If you have ever facilitated a meeting or strategic planning…

When trust is breached – how to mend the relationship

Dennis Schrag/Tree Full of Owls It is bound to happen. In every trust-based business engagement,…

What makes your brand different?

Lynn Manternach/Tree Full of Owls There’s a cacophony of messaging constantly bombarding consumers. What are…

On managing knowledge workers

John Langhorne/Tree Full of Owls Have you ever had one of those great experiences where…

A full brain and charged batteries

Gale Mote/Tree Full of Owls OK, I’ll admit it – I’m bursting! Spending three intense…

From ‘like’ to ‘loyalty’ on Facebook

Lynn Manternach/Tree Full of Owls If your company is on Facebook, there’s a good chance…

Suppository jars, good jelly and bad customer service

Dennis Schrag/Tree Full of Owls My mother’s aunt was an Italian immigrant who spoke very…

Parenting, managing inform one another

John Langhorne/Tree Full of Owls On occasion people ask “What’s the difference between parenting and…

The Fram oil filter man was right!

Gale Mote/Tree Full of Owls Building an effective team requires a significant investment of time…

Are your customers satisfied?

Lynn Manternach/Tree Full of Owls How satisfied are your customers? Are they as satisfied with…

Take steps to start a new job the right way

John Langhorne/Tree Full of Owls When the economy turns around, there will be a burst…

One-on-one meetings can aid management

John Langhorne/Tree Full of Owls In the previous column, we reviewed the importance of starting…