Opinion

Editorial: Mount Mercy’s unique partnership with St. Ambrose
It has been reported frequently in the media that the higher education business model is being challenged and that not a lot of innovation is occurring. There was even a book published in 2023 by Brian Rosenberg, the former president…
Dealing with the manager from Hades
John Langhorne/Tree Full of Owls The first article in my book, Beyond Luck, is titled,…
Does your brand have top of mind awareness?
Lynn Manternach/Tree Full of Owls Top of mind awareness is powerful. Top of mind companies…
Analyzing key axioms for leadership
John Langhorne/Tree Full of Owls In a recent series of seminars with a group of…
Follow these steps for great meetings
Gale Mote/Tree Full of Owls If you have ever facilitated a meeting or strategic planning…
When trust is breached – how to mend the relationship
Dennis Schrag/Tree Full of Owls It is bound to happen. In every trust-based business engagement,…
What makes your brand different?
Lynn Manternach/Tree Full of Owls There’s a cacophony of messaging constantly bombarding consumers. What are…
On managing knowledge workers
John Langhorne/Tree Full of Owls Have you ever had one of those great experiences where…
A full brain and charged batteries
Gale Mote/Tree Full of Owls OK, I’ll admit it – I’m bursting! Spending three intense…
From ‘like’ to ‘loyalty’ on Facebook
Lynn Manternach/Tree Full of Owls If your company is on Facebook, there’s a good chance…
Suppository jars, good jelly and bad customer service
Dennis Schrag/Tree Full of Owls My mother’s aunt was an Italian immigrant who spoke very…
Parenting, managing inform one another
John Langhorne/Tree Full of Owls On occasion people ask “What’s the difference between parenting and…
The Fram oil filter man was right!
Gale Mote/Tree Full of Owls Building an effective team requires a significant investment of time…
Are your customers satisfied?
Lynn Manternach/Tree Full of Owls How satisfied are your customers? Are they as satisfied with…
Take steps to start a new job the right way
John Langhorne/Tree Full of Owls When the economy turns around, there will be a burst…
One-on-one meetings can aid management
John Langhorne/Tree Full of Owls In the previous column, we reviewed the importance of starting…

