Opinion
CBJ editorial: Denise Jamieson is our most influential pick
We congratulate Cedar Rapids Mayor Tiffany O’Donnell for being selected by our readers as the Most Influential person in the Cedar Rapids/Iowa City Corridor. This year, our editorial pick is Dr. Denise Jamieson, the University of Iowa vice president for…
With remembrance and thanks
By Gale Mote/Tree Full of Owls On July 16, the world lost a wonderful teacher…
Organizations that exist to do good
By John Langhorne and Nancy Quellhorst/Tree Full of Owls Alexis de Tocqueville noted that when…
Big picture vs. focused and single-minded
Lynn Manternach/Tree Full of Owls What’s the difference between branding and marketing? The answer is…
Create content that nurtures — and nudges — your prospects
Heather Rast/Tree Full of Owls Content both motivates actions and resolves problems. As marketing communications…
Building a team’s emotional intelligence
Gale Mote/Tree Full of Owls The news from his boss was not good. The team’s…
When it comes to service, perception is reality
Lynn Manternach/Tree Full of Owls In a recent survey, 93 percent of Americans said companies…
Changing the nature of jobs: a solution to entitlement?
John Langhorne/Tree Full of Owls In the last column we enumerated the multiple benefits of…
The Trusted Service Business
Dennis Schrag/Tree Full of Owls What is a “trust-based” business? Defining it is no small…
Off the walls and into the halls
Gale Mote/Tree Full of Owls I remember one time viewing a YouTube clip of Herb…
Keeping it simple
Lynn Manternach/Tree Full of Owls I’m a former TV news writer. A big part of…
Marketers, Where’s Your Inner Idol?
Heather Rast/Tree Full of Owls Cheesy reality shows may be an addiction for American television…
Work makes life sweet
John Langhorne/Tree Full of Owls Some time ago I was teaching at a small residential…
Managing internal communications during rapid growth
Lynn Manternach/Tree Full of Owls Internal communications can be a challenge for growing companies. When…
What to do when you need a real team
Gale Mote/Tree Full of Owls As a manager, sometimes you inherit a group of people…
Does the customer’s journey lead to you?
Heather Rast/Tree Full of Owls The journey a customer makes from consideration to buy –…