Opinion
Editorial: Marion keeps shining
The accolades for the City of Marion continue to roll in. In the fall, Marion Mayor Nick AbouAssaly was named the Iowa mayor of the year among cities with a population of more than 2,000, according to a news release…
Marketing has changed. Have you?
Lynn Manternach/Tree Full of Owls It used to be so easy. You build a great…
Maximizing your return on training investment
Gale Mote/Tree Full of Owls Each year, millions of dollars is invested in employee and…
Dealing with the manager from Hades
John Langhorne/Tree Full of Owls The first article in my book, Beyond Luck, is titled,…
Does your brand have top of mind awareness?
Lynn Manternach/Tree Full of Owls Top of mind awareness is powerful. Top of mind companies…
Analyzing key axioms for leadership
John Langhorne/Tree Full of Owls In a recent series of seminars with a group of…
Follow these steps for great meetings
Gale Mote/Tree Full of Owls If you have ever facilitated a meeting or strategic planning…
When trust is breached – how to mend the relationship
Dennis Schrag/Tree Full of Owls It is bound to happen. In every trust-based business engagement,…
What makes your brand different?
Lynn Manternach/Tree Full of Owls There’s a cacophony of messaging constantly bombarding consumers. What are…
On managing knowledge workers
John Langhorne/Tree Full of Owls Have you ever had one of those great experiences where…
A full brain and charged batteries
Gale Mote/Tree Full of Owls OK, I’ll admit it – I’m bursting! Spending three intense…
From ‘like’ to ‘loyalty’ on Facebook
Lynn Manternach/Tree Full of Owls If your company is on Facebook, there’s a good chance…
Suppository jars, good jelly and bad customer service
Dennis Schrag/Tree Full of Owls My mother’s aunt was an Italian immigrant who spoke very…
Parenting, managing inform one another
John Langhorne/Tree Full of Owls On occasion people ask “What’s the difference between parenting and…
The Fram oil filter man was right!
Gale Mote/Tree Full of Owls Building an effective team requires a significant investment of time…
Are your customers satisfied?
Lynn Manternach/Tree Full of Owls How satisfied are your customers? Are they as satisfied with…