
In light of the pending new crop of interns and freshly graduated new hires, here is a guide to company communications and media-related best practices they should read.
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Click here to purchase a paywall bypass linkIn light of the pending new crop of interns and freshly graduated new hires, below is a guide to company communications and media-related best practices they should read.
Go ahead โ clip this. At the top, write โOMG, this columnist is ridiculous but has some good points. LOLโ and leave it in the breakroom or tape it to a restroom stall door where theyโll see it.
Recommended readings - Your new office is full of people who read and people who donโt. The higher-ups in the company who make important decisions are readers. They are constantly fishing for new ideas, business insights and leadership-focused nuggets of wisdom. When a boss mentions a tidbit from a book she is reading, get the book and read it. Absorb whatโs relevant. Thereโs no need to drop references to show that youโve read it. Just tuck the info away in your brain and draw from it as needed. You want to be a well-read, thinking leader in the making, not an attention-seeking transactional reader in the baking.
Personal media โ If you havenโt already, budget at least $15 a month of your own money to pay for content that will be a part of your own daily/weekly personal media menu. Go shopping for media subscriptions that will cost roughly $5 apiece per month. Weโre talking New York Times, Wall Street Journal, the Atlantic, the Economist, the CBJ, local papers, etc. You should care about whatโs going on the world, the nation and your community โ it all relates to your industry and your company. Your daily feeding from this media menu will make you a better-informed human and thus, a better employee.
Industry media โ Our company is in the orbit of industry-specific publications and B2B media smatterings. Browse these in the break room and take an occasional survey of the ones you like so you can get a free subscription in your own mailbox/inbox. Some of these are slanted for ad buyers and some are just terrible. Some feature occasional relevant articles. Learn how to discern value within the industry media.
Team internal media โ Many of your colleagues will ignore the company newsletter and various emails aimed at communicating en masse. Commit to reading the newsletter. Look for volunteer opportunities, feedback groups to join and little nuggets that celebrate your colleaguesโ wins and milestones. Participate in HR attempts to cultivate team vibes. Team players appreciate team internal media.
Team external media โ Follow your companyโs social media accounts. Read your CEOโs blog. Listen to company podcasts and any podcast that features your companyโs key people as guests. Get to know the fit and feel of how your company represents itself to the world. This stuff will give you ideas, but you need to chill. Write down your ideas for improving and creating new offerings in this realm. Let those ideas cure and mature a bit before slinging them around. At some point, the right time, place and way to share them will come.
Email โ Donโt be the person who writes unnecessarily long emails or hits โreply allโ to anything. Donโt BCC. Be the person who embraces complete sentences, proper spelling and grammar. โItโs just email. I donโt have time to spell things correctlyโ is a crutch for people who arenโt as smart as they wish they were.
Comm channels โ Slack, Yammer, etc. were created for your kind, but take it easy with these channels. Only share work-related stuff and limit yourself to three funny gif reactions per day.
Social media โ Use the grandma rule: Everything you post in social media should be acceptable to your grandma. Go scrub your accounts. Really. Whether you believe this or not, your personal online behavior ultimately has an impact on your company.
DMs โ Turn off your social media direct message notifications. Check your DMs at home.
Phone notes โ When taking notes on your phoneโs notepad during a meeting, donโt forget the value of saying โIโm taking notes here on my phoneโ to whoever needs to hear it. No one else at your company takes notes on their phones. They use laptops and actual paper. If you take notes on your phone, they will think youโre a slacker millennial who canโt stop texting during work.
TikTok โ Most older people donโt know that receiving a downloaded TikTok video from you means that you appreciate them and want to share something fun or even company-related with them. Be patient. Just as old people eventually got on Facebook, theyโll eventually get on TikTok.
Joe Coffey has 20 years of experience as a journalist, educator and marketer in the Corridor.