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Home Tags Customers

Tag: customers

Voice of the Customer surveys go big

By Dave DeWitte [email protected] They’ve become a predictable part of purchases – those reminders via email, sales receipt or the voice of a friendly cashier to...

What to say in difficult customer situations

By Gale Mote / Guest Editorial I really do try to be a good customer. I’m usually patient waiting in long lines, using the time...
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