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The Fram oil filter man was right!

Gale Mote/Tree Full of Owls Building an effective team requires a significant investment of time early in the development process. Failure to pay attention to...

Are your customers satisfied?

Lynn Manternach/Tree Full of Owls How satisfied are your customers? Are they as satisfied with your product or service as they were at this time...

Take steps to start a new job the right way

John Langhorne/Tree Full of Owls When the economy turns around, there will be a burst of hiring as companies scramble to replace job reductions and...

One-on-one meetings can aid management

John Langhorne/Tree Full of Owls In the previous column, we reviewed the importance of starting your new position by building an effective relationship with your...

For managers, well begun is half done

John Langhorne/Tree Full of Owls Beginning a new job as a manager is a terrific opportunity. It gives you the opportunity to reflect on your...

Remember, you are always communicating

John Langhorne/Tree Full of Owls Last week I was at a reception for the annual Fastest Companies Awards in the Corridor, and had an interesting...

Remember, you are always communicating

John Langhorne/Tree Full of Owls Last week I was at a reception for the annual Fastest Companies Awards in the Corridor, and had an interesting...

Control, influence and manipulation

John Langhorne/Tree Full of Owls Recently, a friend who had bounced through several poor jobs and finally landed in an excellent work environment raved about...

When the temperature rises, the light dims

John Langhorne/Tree Full of Owls Recently, a colleague mentioned that his teen-age daughter just obtained her driver’s license and promptly had a fender bender in...

Maintaining balance in your life

John Langhorne/Tree Full of Owls Recently, I was at a meeting where a successful, high-performance executive was sharing his leadership philosophy.  Every bit of what...

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